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Support & Contact

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Account Deletion

Request Account & Data Deletion

To permanently delete your WOTA account and associated personal data, send an email from the address registered on your account to:

Subject line: Account Deletion Request

Include your full name and registered email address in the body of the email.

What will be deleted:

  • Your WOTA account and profile information
  • KYC documents and identity verification records
  • Transaction-linked personal data no longer required for legal obligations
  • Marketing preferences and contact list entries

What may be retained:

  • Financial and transactional records required under applicable law (anti-money laundering, financial reporting)
  • Records retained to comply with regulatory obligations — typically up to 7 years where required by applicable law
We will process your deletion request within 30 days of receipt and send a confirmation to your registered email address.

General Support

Support Enquiries

For questions about your account, the WOTA app, or our services:

support@enterwota.com

We aim to respond to all support enquiries promptly. For complex issues, please allow up to 28 days for a full resolution.

Feedback & Complaints

Feedback & Complaints

For feedback, complaints, or administrative matters:

admin@enterwota.com

We strive to respond as soon as possible. For more complex issues, resolution may take up to 28 days. WOTA shall not be responsible for any loss or damage incurred during this period.

Company

WOTA LTD

Registration Number: LL17202

For legal and regulatory correspondence, please use admin@enterwota.com.